Head of Sales
Managing Director, AKA the ship's captain, steering the company into calm waters
Steve keeps many plates spinning, overseeing operations in each business area. He rolls up his sleeves and gets involved; one day, he’ll be in the shops, and then he’ll be visiting our wholesale customers, giving industry talks and sharing knowledge. Embedding our core behaviours and executing our business goals is one of his priorities. He thinks his latte art is the best, but we know Graham (Head of Coffee) will have something to say about that.
We use Royal Mail and Parcel Force as our chosen distribution partners. You have the choice at checkout to select your preferred carrier with the following restrictions: Royal Mail First Class and Second Class (untracked) are available on packages up to 2kg and the cost is variable depending on the weight. Deliveries are made 6 days a week. Parcel Force Express 24 (tracked) service is available for all packages up to 20kg. Deliveries are made Monday to Friday only, excluding Bank Holidays.
Royal Mail orders received before 9am (Monday to Friday) will be processed and dispatched on the same day. Parcel Force orders received before 12pm (Monday to Friday) will be processed and dispatched on the same day.
After these cut-off times we will still aim to dispatch on the same day if possible, but this is not guaranteed. We do not dispatch orders over the weekend or on Bank Holidays. *Due to Royal Mail and Parcelforce strikes there may be delays in recieving orders placed on the 26th and 31st of August*
Unfortunately, we are only able to deliver to mainland UK. We are unable to deliver to Ireland.