Our new app will launch the first week of February 2026. Make sure you click the button that will appear in your current app at this time to transfer all your stamps and offers across to our new platform.

You will be able to use your current app in most shops (excluding Junction 32, York Designer Outlet and York Low Petergate) until the new app launches.

Two reasons really – it’s time to update the branding and functionality of our app after 5 years. Also, we’re installing new tills systems in all our shops, and the old app will not work with the new tills.

Current app users will be communicated to via push notification, email and SMS. There will be a button placed on the current app that will ask you to update. We’ll also be promoting the new app on all our channels.

It is expected there may be a short delay in most shops when customers cannot use their app at the till to collect stamps. But our teams have been briefed and will be able to advise you.

Everyone who downloads/updates to the new app will be given a free drink after they complete their first purchase using the app.

Provided you use your same email/address and telephone number in the app update process, your stamps and vouchers should move across.

Current app users will be able to update to the new app via a button in their current app. There will also be information sent via email and SMS

To ensure a smooth update in the days before the switch happens, make sure your email address and mobile number is up to date in your account, and then make sure you use the same details when you click through to set up the new app.

Vouchers and stamps not appearing? Contact our team at app@200degs.com

Some shops will be waiting for their tills to be updated when the new app launches. As the new app won’t work on the tills until they’ve been updated, there may be a brief period where you’ll not be able to collect stamps or use your vouchers. But our shop teams will be able to provide guidance and information about when they expect to be ready to accept the app at tills.

Get in touch with us at app@200degs.com

You can do this one of two ways;
- When you sign up you will be prompted to add a card to the app. Click yes, and scan the QR code, this will add the stamps to your app.

- Go to your settings, click 'add a loyalty card', you will then be able to either scan the QR code or enter the card number and 3 digit pin.

A few minutes. It's best to do this before you join the queue. Better yet, take a seat and register, and once it's up and running, you can order directly from your table!

You will have to register your basic personal information to use the app.

You will be unable to move any physical ink stamps to our app.

They’ll stay for the foreseeable future; we don’t currently have any end date for the stamp cards.

If your shop has completed the till update, they can issue you with a conversion card. This card has a QR code which is scanned during the transaction, and you can use it to add your stamps to your app once you have it up and running.

Provided you are connected to the internet your stamps should appear in a few minutes. If they haven't appeared automatically then it's worth refreshing your app.

We don’t have a way of merging people's stamps to use in one transaction.

At any 200 Degrees shop.

Forever or until we advise otherwise.

Once you have collected 9 stamps you can then use these to claim your free drink. Your free drink will appear as a voucher.

No, there’s no need to add a card, but you can to make the process of getting your precious coffee even smoother!

Yes! You can add more than one payment card.

No problem, simply get in touch with us using our contact form and we will close your account for you, Be sure to send us the email and phone number your account is registered to.