FAQ’s
Where do you deliver?
How to redeem my barista school voucher
Questions about my order or subscription?
Mobile app question?
Where does our coffee come from?
Where do you roast your coffee?
Why are you called 200 degrees?
How is coffee roasted?
How freshly roasted is my coffee?
How do i brew coffee?
Is coffee good for you?
Where are your coffee shops?
Can I visit your roast house?
How is your coffee decaffeinated?
Why should i subscribe instead of just buying single bags?
Why does your coffee cost more than supermarket brands?
How do i change or cancel my subscription?
How can i change the type of coffee i have subscribed to?
What is your policy of sustainability?
Can I buy your beans wholesale?
Do you donate to charity?
I have a voucher for a specific course, can I change this to another course?
How do I book a barista course using my Virgin Experience voucher?
Can you offer alternative milks to practise with on the day?
What course would best suit my needs?
Do I need to bring anything with me on the day?
If I book a date for a course then realise I need to change it, is this possible?
What’s the minimum age to attend a barista class?
I have accessibility requirements, will I be able to attend your barista classes?
I can't make any of the dates you currently have available, when will you be adding new dates online?